Creating effective plain text versions of HTML emails is a critical yet often overlooked aspect of successful email marketing. Plain text alternatives ensure that your message can be delivered and understood by all recipients, regardless of their email client's capabilities. This comprehensive guide will walk you through the best practices, implementation strategies, and common pitfalls to help you optimize your plain text emails for maximum deliverability and engagement.
Why Plain Text Emails Matter
Despite the prevalence of HTML emails, plain text versions remain essential for several reasons:
- Compatibility: Not all email clients support HTML formatting, so a plain text alternative ensures your message can be read by everyone.
- Deliverability: A properly built multipart email with a matching plain text part looks like legitimate mail. HTML-only messages, or ones with an empty or mismatched text part, can add points in spam filters such as SpamAssassin.
- User preference: Some users simply prefer plain text emails, either for accessibility reasons or personal choice.
The following diagram illustrates the importance of providing a plain text alternative for your HTML emails:
Best Practices for Plain Text Emails
Keep it concise and scannable
Plain text emails should be concise and easy to scan. Use short paragraphs, bullet points, and clear headings to break up the content and make it more digestible.
Maintain a clear hierarchy
Even without HTML formatting, you can create a clear hierarchy in your plain text emails using capitalization, white space, and special characters. For example:
==== Main Heading ==== -- Subheading -- * Bullet point 1 * Bullet point 2
Include a plain text call-to-action
While you can't use HTML buttons in plain text emails, you can still include a clear call-to-action by providing a full URL. Use a clean link on your own domain (or your branded tracking domain) rather than a public URL shortener, which spam filters treat with suspicion.
Example:
Visit our website to learn more: https://example.com/learn-more
Optimize for readability
Plain text emails should be easy to read and understand. Use simple language, avoid jargon, and aim for a 8th-grade reading level. You can use online tools like the Hemingway App to assess your email's readability.
Implementing Plain Text Emails
Most email marketing platforms allow you to create a plain text version of your HTML email. Here's a step-by-step guide for implementing plain text emails in your campaigns:
- Compose your HTML email as usual
- Look for the plain text editor in your email platform (often a "Plain-text" tab or option)
- Copy and paste your HTML email content into the plain text editor
- Remove all HTML tags and formatting
- Optimize the plain text content using the best practices outlined above
- Test your plain text email to ensure it renders correctly and is easy to read
Automating plain text creation
Some email platforms offer tools to automatically generate a plain text version of your HTML email. While these tools can save time, it's essential to review and optimize the generated plain text to ensure it meets best practices and accurately conveys your message.
Popular email platforms with plain text automation
- Mailchimp
- Campaign Monitor
- Constant Contact
- HubSpot
Troubleshooting Common Issues
Even with careful optimization, plain text emails can sometimes encounter issues. Here are some common problems and how to troubleshoot them:
Some email clients may not display special characters (e.g., smart quotes, em dashes) correctly in plain text. To avoid this issue, stick to standard ASCII characters and use simple hyphens and quotes.
Some email clients don't automatically make URLs clickable in plain text emails. To ensure your links are usable, include the full URL on its own line and provide clear instructions to recipients.
Example: To visit our website, copy and paste this URL into your browser: https://example.com
Measuring Success
Because the plain text version travels in the same message as the HTML, you usually can't measure it separately, and opens can't be tracked in plain text because there's no tracking pixel. If you send plain-text-only campaigns, or test plain text against HTML, track metrics such as:
- Click-through rates
- Conversion rates
- Unsubscribe rates
Compare these metrics to your HTML email performance to identify areas for improvement. You can also A/B test different plain text versions to optimize your content and layout.
Advanced Strategies
Once you've mastered the basics of plain text email optimization, consider these advanced strategies to take your campaigns to the next level:
Personalization
Use merge tags to personalize your plain text emails with the recipient's name, location, or other relevant information. This can help increase engagement and make your messages feel more targeted.
Dynamic content
Some email platforms allow you to create dynamic plain text content based on subscriber data or preferences. This enables you to tailor your messages to specific segments of your audience for better results.
Accessibility
Plain text emails are inherently more accessible than HTML emails, but there are still steps you can take to improve their usability for people with disabilities. For example:
- Put a short description before each URL so readers know where it leads (e.g., "View your order: https://...")
- If your HTML email relies on images to carry information, write that information out in the plain text version
- Use clear, concise language and avoid complex jargon
Conclusion and Next Steps
Optimizing your plain text emails is a critical component of a successful email marketing strategy. By following the best practices, implementation guidelines, and troubleshooting tips outlined in this guide, you can create effective plain text alternatives that improve deliverability, engagement, and overall campaign performance.
To get started, review your existing email campaigns and assess the quality of your plain text versions. Identify areas for improvement and begin implementing the strategies discussed in this article. Continuously monitor your email metrics and A/B test different approaches to refine your plain text optimization over time.
Remember, investing in high-quality plain text emails can have a significant impact on your email marketing success. By providing a seamless experience for all recipients, regardless of their email client or preferences, you'll be well on your way to building stronger connections with your audience and achieving your business goals.
The following diagram summarizes the key takeaways and action items from this guide: